How Ethical Is Your Crisis Management Training?

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Sarah, a school counselor, was excited to begin her role supporting crisis intervention at her high school. Eager to build her skills, she enrolled in a one-day training that promised comprehensive certification. The program covered verbal de-escalation and physical intervention techniques, and by the end of the day, Sarah and her colleagues received certificates recognizing … Read more

When Staff Escalate the Escalation: Recognizing and Addressing Staff-Triggered Behavioral Crises

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Two Facilities, Two Different Outcomes At first glance, the two facilities had a lot in common. They both served individuals with behavioral challenges. They both had well-intentioned staff who wanted to make a difference. Both had training programs designed to prepare teams to manage crises. But when escalation occurred, the outcomes were very different. In … Read more

5 Errors that Inadvertently Cause More Dangerous Behaviors in Schools: And What to Do About It

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As a behavior analyst and former school administrator focused on school improvement, I’ve spent over two decades helping teachers, schools, and districts reduce behavioral crises, including persistent aggression and self-injurious behavior. In many cases, dangerous behavior in schools can be traced back to a small number of common mistakes—mistakes that are often easy to fix … Read more

Fluency Isn’t Optional—It’s Ethical: The Real Cost of “Good Enough” Crisis Intervention Staff Training

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Imagine a staff member facing a rapidly escalating situation. They’ve completed crisis intervention staff training. They’ve practiced a few times. They can describe the steps. But when pressure hits, their performance breaks down. In behavior science, we know why: fluency hasn’t been reached. When it comes to crisis intervention staff training, that gap isn’t just … Read more

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