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Supporting Siblings and Family Members After a Behavioral Crisis

Naturally, when a behavioral health crisis happens, people’s attention goes toward the person in distress. However, that doesn’t mean their loved ones don’t also need support once the immediate crisis has passed. Siblings, parents, and other close relatives may have had to make quick decisions under pressure and might feel uncertain that they did the … Read more

How Ethical Is Your Crisis Management Training?

White woman in blue shirt shrug her arms and shoulders

Sarah, a school counselor, was excited to begin her role supporting crisis intervention at her high school. Eager to build her skills, she enrolled in a one-day training that promised comprehensive certification. The program covered verbal de-escalation and physical intervention techniques, and by the end of the day, Sarah and her colleagues received certificates recognizing … Read more

When Staff Escalate the Escalation:  Why De-escalation Training for School Staff Matters

woman with arm across forehead

Two Facilities, Two Different Outcomes At first glance, the two facilities had a lot in common. They both served individuals with behavioral challenges. They both had well-intentioned staff who wanted to make a difference. Both had training programs designed to prepare teams to manage crises. But when escalation occurred, the outcomes were very different. In … Read more

5 Errors that Inadvertently Cause More Dangerous Behaviors in Schools: And What to Do About It

Upset woman in front of group of people

As a behavior analyst and former school administrator focused on school improvement, I’ve spent over two decades helping teachers, schools, and districts reduce behavioral crises, including persistent aggression and self-injurious behavior. In many cases, dangerous behavior in schools can be traced back to a small number of common mistakes—mistakes that are often easy to fix … Read more

Fluency Isn’t Optional—It’s Ethical: The Real Cost of “Good Enough” Crisis Intervention Staff Training

Upset sad young woman lying on couch

Imagine a staff member facing a rapidly escalating situation. They’ve completed crisis intervention staff training. They’ve practiced a few times. They can describe the steps. But when pressure hits, their performance breaks down. In behavior science, we know why: fluency hasn’t been reached. When it comes to crisis intervention staff training, that gap isn’t just … Read more

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