Have Questions?

Answers to Some of Pivot’s Frequently Asked Questions

About Pivot

What is Pivot?

Pivot is a prevention-first training and certification system that provides training solutions focused on positive behavior support, de-escalation, and proportionate response across high-stakes environments.

Why was Pivot created?

Pivot was created to address the limitations of reactive, coercive approaches and to provide safer, more effective trainings grounded in behavioral science.

Are Pivot’s training solutions evidence-based?

Yes. Pivot’s training solutions are grounded in behavioral science and apply research-supported principles to real-world practice.

Are Pivot’s training solutions aligned with trauma-informed practice?

Yes. Pivot integrates trauma-informed principles that prioritize regulation, respect, and long-term outcomes.

What makes Pivot’s training solutions different from other programs?

Pivot focuses on fluency, evidence-based practice, and dignity-centered response, building consistent skill rather than relying on instinct.

How does Pivot support dignity and safety at the same time?

By emphasizing prevention, proportionate response, and skillful decision-making, Pivot avoids unnecessary restriction while maintaining safety.

Who Pivot Is For

Who are Pivot’s training solutions designed for?

Pivot supports professionals and organizations across education, human services, healthcare, residential care, workplace settings, public services, and families.

Training Solutions

What training solutions does Pivot offer?

Pivot offers certification pathways including Professional Crisis Management® (PCM), Everyday Behavior Tools™ (EDBT), and instructor-led certifications.

What are Behavior Tools courses?

Behavior Tools courses provide focused strategies for specific challenges, settings, or use cases.

Are Pivot’s training solutions only for crisis situations?

No. Pivot emphasizes prevention and positive behavior support, helping reduce escalation long before situations become crises.

How do Pivot’s training solutions decrease escalation?

By prioritizing prevention strategies related to arranging the environment and supporting interactions to minimize the likelihood of escalation before it begins.

Do Pivot’s training solutions include physical intervention?

Some certifications include personal safety techniques and crisis intervention procedures, while others focus exclusively on non-physical prevention and de-escalation strategies.

How are Pivot’s training solutions delivered?

Pivot uses a combination of online learning, live instruction, and in-person skills labs, depending on the certification.

Where can I find the Instructor Training Schedule?

The Instructor Training Schedule is available here. On this page you will find upcoming training dates, times, and any additional details you need to plan your certification.

Certification

What does “fluency” mean in Pivot certification?

Fluency means skills can be demonstrated consistently and accurately over time, not just understood conceptually.

Are Pivot certifications performance-based?

Yes. Certification includes evaluation, verification, and quality standards beyond course completion.

What is the difference between practitioner and instructor certification?

Practitioners apply skills within their role, while instructors are also authorized to train and certify others within their organization.

How do Pivot’s training solutions ensure consistency across teams?

Through standardized curriculum, objective performance criteria, instructor certification, and quality assurance.

Can Pivot’s training solutions integrate with existing programs or frameworks?

Yes. Pivot’s training solutions are designed to complement and integrate into existing systems rather than replace them.

Everyday Behavior Tools™ (EDBT)

What is Everyday Behavior Tools™ (EDBT)?

EDBT is a prevention-first certification system grounded in Applied Behavior Analysis. It provides professionals with practical, step-by-step strategies to strengthen relationships, reinforce positive behavior, and navigate challenging behavior across ages, skill levels, abilities, and environments.

Who is EDBT designed for?

EDBT is designed for professionals and caregivers across a wide range of settings—including educators, paraprofessionals, school counselors, healthcare workers, residential care staff, family support specialists, and parents or caregivers. If your role involves everyday interaction with others, EDBT applies to you.

What are the seven Behavior Tools?

The seven Behavior Tools are the core strategies taught across EDBT certifications: Strengthen Behavior, Maximize Relationships, Pivot, Non-Reactive Response, Interrupt & Redirect Behavior, Set Expectations, and Use a Written Contract. Each tool addresses a specific aspect of prevention, de-escalation, and positive behavior support.

What are the three EDBT certification levels?

EDBT offers three pathways: Associate, Practitioner, and Instructor. The Associate level builds foundational skills. The Practitioner level deepens fluency across all seven Behavior Tools for direct application. The Instructor level prepares professionals to train and certify others within their organization.

Which EDBT certification is right for me?

It depends on your role and goals. The Associate certification is ideal for those building foundational skills. The Practitioner certification is best for professionals who want deeper fluency and immediate application. The Instructor certification is designed for those who will train others. Not sure? Contact us and we’ll help you find the right fit.

Can EDBT be implemented organization-wide?

Yes. EDBT’s train-the-trainer model is specifically designed to support scalable, organization-wide adoption, allowing teams to build internal capacity and deliver training across multiple roles and locations without relying solely on outside trainers.

How does EDBT complement PCM?

EDBT and PCM work together as a complete behavioral support system. EDBT builds everyday prevention and de-escalation capability. PCM builds structured crisis response capability. Together, they provide a comprehensive framework—from prevention to proportionate response.

What results can organizations expect from EDBT?

Organizations that implement EDBT see measurable improvements in behavioral climate, individual engagement, and outcomes. Environments become safer and more predictable, positive behavior increases, and individuals feel more respected, supported, and understood.

Implementation & Getting Started

How do organizations begin working with Pivot?

Organizations typically start with a consultation, planning session, and selection of appropriate certifications or training pathways.

Can Pivot solutions scale across multiple locations or teams?

Yes. Pivot’s train-the-trainer model supports scalable, sustainable implementation.

What support is available after training?

Ongoing resources, recertification, and consultation support long-term success.

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