Pivot Solutions

Training built to prevent crisis and respond with skill when it matters.

Training built to prevent crisis—and respond with skill when it matters.

Pivot’s solutions build lasting fluency in prevention, de-escalation, and proportionate response across roles, environments, and populations.

From foundational prevention to advanced certification, Pivot’s solutions support individuals and organizations across high-stakes environments—helping them recognize early warning signs, respond proportionately to escalation, and build lasting fluency through evidence-based training and ongoing support.

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Rooted in Research

Designed Around How Adults Actually Learn

Universal Design for Learning (UDL)

Every course is built for accessibility so all participants can engage fully, regardless of how they learn best.

Active Learning Strategies

Decision trees, scenario branching, and knowledge checks keep learners engaged and connect concepts to real application.

Mastery Based Progression

Learners move forward only when they’re ready, ensuring a consistent foundation across the entire team.

Certifications

Rigorous pathways for prevention, de-escalation, and proportionate response

Pivot’s certification programs are designed to build real-world fluency—not just awareness. These pathways combine evidence-based instruction, performance verification, and ongoing recertification to ensure skills translate into safe, effective action across diverse environments, including our flagship Professional Crisis Management® (PCM) and Everyday Behavior Tools™ (EDBT) certifications.

PCM Certifications
Professional Crisis Management® (PCM) prepares individuals and instructors to respond safely and proportionately when a crisis escalates, combining evidence-based technique with rigorous performance verification and ongoing recertification.

Explore PCM Certifications
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Certification Programs

PCM Associate Certification

Build the skills required to prevent escalation, de-escalate effectively, and support safe reintegration—without physical intervention. The PCM Associate Certification is designed for roles focused on early identification, verbal de-escalation, and post-crisis stabilization, emphasizing judgment, communication, and consistency in everyday and emerging situations. This certification emphasizes prevention-first practice, applied de-escalation, and real-world decision-making, ensuring Associates operate confidently within clearly defined, non-physical scope while supporting safety and dignity for all involved.

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Certification Programs

PCM Instructor Certification

Develop the skills required to teach, evaluate, and certify others in crisis prevention, de-escalation, and proportionate response with consistency and precision. The PCM Instructor Certification prepares instructors to deliver Pivot curriculum with fidelity—ensuring training is safe, effective, and aligned with evidence-based, dignity-centered standards. This certification emphasizes instructional fluency, performance-based evaluation, and quality control, equipping instructors to uphold certification standards across diverse learners, environments, and risk levels.

EDBT Certifications
The Everyday Behavior Tools™ (EDBT) pathways equip professionals at every level—from foundational practitioners to certified instructors—with the everyday prevention and de-escalation skills that reduce escalation before it starts. Three certification levels are available to match your role and goals.

Explore EDBT Certifications
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Certification Programs

EDBT Instructor Certification

Extend your impact. Build the expertise to train others. The EDBT Instructor Certification develops fluency across seven core Behavior Tools and equips professionals to deliver EDBT training with fidelity—reducing escalation early, strengthening relationships, and building prevention-first culture across teams and settings.

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Certification Programs

EDBT Practitioner Certification

Deepen your practice. Develop fluency across seven core Behavior Tools and apply prevention and de-escalation strategies immediately in your role and setting. This certification blends flexible online learning with live, scenario-based practice—ensuring participants can apply tools confidently and consistently in real-world situations.

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Certification Programs

EDBT Associate Certification

Build your foundation. Translate behavioral science into practical, easy-to-apply strategies that promote safety, engagement, and connection in day-to-day interactions. Participants learn to understand the “why” behind behavior, respond with empathy and structure, and implement proactive approaches that reduce escalation before it begins—without physical intervention.

Behavior Tool Series

Targeted courses for specific behaviors, environments, and use cases

The Behavior Tools Series offers short, focused courses that address common challenges across settings. Each course delivers immediately applicable strategies that integrate seamlessly with existing practices and reinforce prevention-first approaches.

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Behavior Tools Series

Behavior Tools for Parents & Caregivers

This version of Behavior Tools equips parents, guardians, and foster caregivers with the skills to support children through behavioral challenges at home. Using real-world family examples, the course emphasizes connection, consistency, and calm as the foundation for behavior change.

Special Topics

Applied learning for emerging trends and specialized needs

Special Topics courses explore industry trends, evolving challenges, and specialized applications of crisis prevention and de-escalation. These offerings help organizations stay responsive and current in rapidly changing environments.

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Special Topics Courses

Trauma-Capable Care

A trauma-informed care course designed to deepen understanding of how trauma affects behavior, communication, and regulation. Learners gain practical tools to create psychologically safe environments and respond to stress-related behaviors with compassion and structure.

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Special Topics Courses

Organizational Readiness for Crisis Management

Organizational Readiness for Crisis Management is a dynamic leadership workshop that equips administrators, supervisors, and clinical or educational leaders to implement and sustain a proactive crisis-management system within their organizations. Through facilitated discussion, case studies, and readiness assessments, participants learn how to align policy, training, and practice with the Pivot framework to create safer, more resilient environments.

Continuing Education Units (CEU)

Ongoing learning to maintain fluency and standards

Pivot’s CEU offerings support continued skill development, recertification requirements, and practice refresh—helping professionals maintain fluency, consistency, and alignment with evolving standards over time.

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CEU –

Podcast

When Good Intentions Fail: Teaching the Behavioral Skill That Changes Everything

Support and structure are essential—but they’re not enough. In this episode of The Behavioral Brief, we explore what happens when educators with the best intentions accidentally create dependence instead of independence. The missing skill? Self-management. Drawing on real examples and behavior analytic principles, we break down a simple five-step method to teach learners how to manage their own behavior, build autonomy, and generalize those skills across tasks and settings. Whether you’re in a school, clinic, or home environment, this episode shows how to stop prompting and start empowering.

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Podcast

3 Typical Errors in Positive Reinforcement—and Quick Fixes

Positive reinforcement is one of the most powerful tools we have for shaping behavior. But when applied incorrectly, it can lead to confusion, frustration, or even a breakdown in the behavior we’re trying to build. In this episode of The Behavioral Brief, we examine three common errors in how positive reinforcement is used across classrooms and group homes: vague criteria, delayed delivery, and inconsistent schedules. We don’t stop at the problems—we offer immediate fixes grounded in Applied Behavior Analysis to help you strengthen behavior systems and sustain motivation. Whether you’re a teacher, RBT, or caregiver, this episode will sharpen your reinforcement game.

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Podcast

The Kind of Feedback That Changes Everything: 5 Ways School Leaders Can Reinforce, Refine, and Retain Great Staff

We train school leaders to give feedback to learners—but what about their staff? In this episode of The Behavioral Brief, we explore five evidence-informed types of feedback every leader should use with adults: immediate, behavior-specific, reinforcing, corrective, and reflective. Drawing from principles of Applied Behavior Analysis, we show how effective feedback isn’t just about evaluation—it’s about shaping performance, increasing morale, and building a culture of excellence. While the examples come from education, these feedback practices apply across all professional settings where leadership and human behavior intersect.

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Podcast

Understanding Escalation: Four Key Behavioral Indicators Grounded in ABA

Escalation doesn’t happen out of nowhere—it follows patterns. In this episode of The Behavioral Brief, we break down four key behavioral indicators that signal when a learner may be moving toward crisis: increased baseline behavior, emergence of new behaviors, intensifying responses, and physical signs of distress. Grounded in Applied Behavior Analysis, these markers give practitioners clear targets for timely, effective intervention. Whether you’re working in a classroom, clinic, home, or residential setting, this episode offers a practical framework for recognizing early warning signs and stepping in before situations spiral.

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Podcast

How State Institutions Inadvertently Punish Restraint Reporting—And What They Should Do Instead

Facilities that report restraint data with integrity are often punished—through sanctions, scrutiny, or reduced funding. The result? Underreporting, distrust, and lost opportunities for real progress. In this episode of The Behavioral Brief, we unpack how current systems disincentivize honest reporting and reinforce avoidance. We then outline a behaviorally sound alternative: reinforcing transparency, funding prevention-first systems, and shifting oversight from compliance-driven to competence-driven. While the focus is education and treatment facilities, the principles apply to any system where leadership, performance, and accountability intersect.

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Podcast

5 Ways to Boost Staff Morale and Reduce Burnout: Employee Well-being Insights Drawn from ABA

Burnout isn’t just a staffing issue—it’s a systems issue. In this episode of The Behavioral Brief, we explore how five behaviorally grounded strategies helped one organization reverse burnout, reduce restraint use, and reestablish a culture of competence and care. From fluency-based training to reinforcement systems and peer support, we break down what actually works to improve morale and reduce turnover. While the setting is human services, the principles apply across schools, clinics, hospitals, and workplaces—anywhere people are under pressure and performance matters.

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Podcast

Developing a Crisis-Resistant Classroom: Leveraging Applied Behavior Analysis

Crisis doesn’t start with the crisis—it starts with what systems fail to prevent. In this episode of The Behavioral Brief, we unpack how to design a classroom that resists behavioral escalation by applying core principles of Applied Behavior Analysis. From environmental structure and reinforcement to de-escalation and reintegration, we walk through the practices that build safe, supportive learning environments. While the focus is education, these strategies generalize across clinical, home, and community settings—anywhere people are trying to teach, support, and protect human behavior. If you’re managing behavior in any high stakes setting, this episode shows you how to shift from reactive to preventive.

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Podcast

The Critical Role of Relationships for Effective Teaching and Learning

Strong relationships aren’t extra—they’re essential. In this episode of The Behavioral Brief, we examine how behavior science supports the role of meaningful teacher-learner relationships in shaping engagement, cooperation, and learning outcomes. We break down five practical strategies—presence, communication, expectations, recognition, and empathy—and explain how each one functions behaviorally to influence performance. While the setting is education, these principles apply just as effectively in homes, clinics, workplaces, and community programs. If you support human behavior, this episode will show you how to do it better—by starting with connection.

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Podcast

Is It Time to Reevaluate Your Crisis Management System? Key Indicators and What to Look For Instead

Many organizations invest in crisis management training—but when incidents rise, staff burn out, and interventions fail under pressure, it’s time to ask: is your system working? In this episode of The Behavioral Brief, we explore the gap between competency and fluency, unpack key red flags that signal it’s time to reassess, and break down what effective crisis management systems actually look like. Rooted in behavioral science, this episode gives leaders and practitioners a roadmap for identifying outdated approaches and replacing them with systems built on fluency, prevention, and practical performance.

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Podcast

Dignity and Safety: The Case for Prevention-First Crisis Management

Restraint reduction is necessary—but without a prevention-first system, hands-off policies can backfire. In this episode of The Behavioral Brief, we unpack the unintended consequences of poorly implemented restraint-reduction efforts, including overmedication, exclusion, staff burnout, and data manipulation. Using the science of behavior, we explore how organizations can replace reactive models with proactive, sustainable systems rooted in dignity, safety, and skill development. If your team is serious about reducing crises without compromising care, this episode offers a function-based roadmap for lasting change.

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Podcast

Feedback That Works: Using Behavior Science to Boost Learner Success

Most feedback in classrooms is either too vague to be useful or too critical to be effective. In this episode of The Behavioral Brief, we strip feedback down to its behavioral function—what it strengthens, what it weakens, and how to make it work. Drawing on core principles of Applied Behavior Analysis, we break down five evidence-based feedback strategies that increase engagement, improve performance, and promote learner ownership. Whether you’re working with learners, staff, or clients, if your feedback isn’t shaping behavior, it’s wasting time.

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Podcast

Teaching Learners to Manage Themselves

Many educators unknowingly teach dependence instead of independence. In this episode of The Behavioral Brief, we explore how to explicitly teach self-management—a critical, yet often overlooked skill. Drawing from behavior analytic principles, we unpack five practical strategies that transfer stimulus control from adult prompts to the learner’s own responding. Whether you work in schools, clinics, or homes, this conversation offers actionable tools to help individuals plan, persist, reflect, and own their behavior.

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Webinar

Token Economies Done Right

Behavior analysts and educators frequently use token economies to increase engagement and appropriate behavior, yet many systems fail due to poor design, inconsistent implementation, or an overreliance on punishment. This course reframes token economies as intentional reinforcement systems, grounded in applied behavior analysis and designed to bridge delays to meaningful reinforcement. Participants will learn how to design, implement, and evaluate token systems by defining target behaviors, selecting effective reinforcers, and addressing common breakdowns such as staff response effort and system drift. The course concludes with practical strategies for fading, generalization, and building sustainable systems that work across clinical, school, and home settings.

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Webinar

Crisis Management & Programming Data Collection

This training reviews the role of effective crisis management and accurate programming data collection in supporting individuals with developmental disabilities. Participants will examine evidence-based crisis prevention and de-escalation strategies, ethical and legal considerations, and methods for collecting and analyzing behavioral / program data to inform treatment decisions.

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Webinar

Teaching Students to Manage Themselves

Educators and behavior analysts often experience exhaustion not from lack of skill, but from systems that rely on constant adult prompting, reflecting a breakdown in stimulus control rather than a lack of student ability. This session reframes self-management as a deliberately designed outcome, showing how control can be transferred from adult prompts to environmental cues and ultimately to the learner. Participants will learn five practical, classroom-ready procedures that build self-monitoring, rule-governed behavior, and contact with natural contingencies. The course also extends these principles to analyst self-management, emphasizing sustainable, values-aligned system design that promotes lasting independence for both learners and professionals.

By Design

Why We Build Training This Way

Our model was designed for today’s complex environments, where learning must be efficient, scalable, and deeply human. 

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Scalable for Organizations

Online foundations streamline scheduling and reduce travel costs

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Consistent Quality

Every learner receives the same evidence-based content and assessment standards

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Data-driven

Learner progress, completion, and competency data help organizations track ROI and training impact

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Behaviorally Grounded

Rooted in Applied Behavior Analysis (ABA), Pivot training focuses on prevention, communication, and reinforcement rather than control or punishment

Frequently Asked Questions

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What training solutions does Pivot offer?

Pivot offers certification programs, behavior tools courses, continuing education units (CEUs), and special topic trainings.

Do Pivot’s training solutions include physical intervention?

Some certifications include physical intervention concepts or skills, while others focus exclusively on non-physical prevention and de-escalation.

What are Behavior Tools courses?

Behavior Tools courses provide focused strategies for specific challenges, settings, or use cases.

How are Pivot’s training solutions delivered?

Pivot uses a combination of online learning, live instruction, and in-person skills labs, depending on the certification.

Can Pivot’s training solutions integrate with existing programs or frameworks?

Yes. Pivot’s training solutions are designed to complement and integrate into existing systems rather than replace them.

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