How Ethical Is Your Crisis Management Training?

woman listening to young man in group setting

Sarah, a school counselor, was excited to begin her role supporting crisis intervention at her high school. Eager to build her skills, she enrolled in a one-day training that promised comprehensive certification. The program covered verbal de-escalation and physical intervention techniques, and by the end of the day, Sarah and her colleagues received certificates recognizing … Read more

Fluency Isn’t Optional—It’s Ethical: The Real Cost of “Good Enough” Crisis Intervention Staff Training

person at edge of overhang

Imagine a staff member facing a rapidly escalating situation. They’ve completed crisis intervention staff training. They’ve practiced a few times. They can describe the steps. But when pressure hits, their performance breaks down. In behavior science, we know why: fluency hasn’t been reached. When it comes to crisis intervention staff training, that gap isn’t just … Read more

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