The Pivot Subscription Model is coming August 17. Flexible seats, free recertifications, one place to manage it all. Get First Access
It was a typical Wednesday afternoon at Fairview Middle School when the principal, Ms. Rodriguez, was called to the cafeteria. Expecting a routine issue, she walked in calmly, only to find chaos unfolding. Students were yelling, chairs and trays were scattered across the floor, and in the middle of it all, a young boy was … Read more
Most organizations have a crisis response plan, and rightly so. But fewer have one that staff can describe in detail when you ask, and that’s a problem. The difference between what a plan says and what staff are supposed to do during an incident is one of the more predictable problems in crisis management. A … Read more
Pivot Crisis Intervention (formerly PCMA) brings new pricing, simplified certifications, and added support. See what’s changed for your team.
Training staff in crisis intervention takes more than just finding a date on the calendar. Organizations often need to train team members across multiple shifts, locations, and experience levels while balancing staffing needs and day-to-day operations. That challenge has led many organizations to look for more flexible training options. Pivot Crisis Intervention uses a hybrid … Read more
Do confrontations send you into fight-or-flight? Learn how to de-escalate a confrontation using calming techniques that regulate your stress response system.
Supporting someone through a behavioral health crisis? Learn physical crisis intervention techniques and de-escalation strategies that improve safety.
Not sure what to say when a loved one needs support? Learn 7 verbal de-escalation techniques that encourage safe, non-judgmental conversations.
Are you noticing changes in someone’s behavior? Learn the early warning signs of escalation and proactive behavior management strategies to prevent crises.
Sarah, a school counselor, was excited to begin her role supporting crisis intervention at her high school. Eager to build her skills, she enrolled in a one-day training that promised comprehensive certification. The program covered verbal de-escalation and physical intervention techniques, and by the end of the day, Sarah and her colleagues received certificates recognizing … Read more
Imagine a staff member facing a rapidly escalating situation. They’ve completed crisis intervention staff training. They’ve practiced a few times. They can describe the steps. But when pressure hits, their performance breaks down. In behavior science, we know why: fluency hasn’t been reached. When it comes to crisis intervention staff training, that gap isn’t just … Read more
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Continuing Education Units (CEUs)
Description:
Support and structure are essential—but they’re not enough. In this episode of The Behavioral Brief, we explore what happens when educators with the best intentions accidentally create dependence instead of independence. The missing skill? Self-management. Drawing on real examples and behavior analytic principles, we break down a simple five-step method to teach learners how to manage their own behavior, build autonomy, and generalize those skills across tasks and settings. Whether you’re in a school, clinic, or home environment, this episode shows how to stop prompting and start empowering.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Positive reinforcement is one of the most powerful tools we have for shaping behavior. But when applied incorrectly, it can lead to confusion, frustration, or even a breakdown in the behavior we’re trying to build. In this episode of The Behavioral Brief, we examine three common errors in how positive reinforcement is used across classrooms and group homes: vague criteria, delayed delivery, and inconsistent schedules. We don’t stop at the problems—we offer immediate fixes grounded in Applied Behavior Analysis to help you strengthen behavior systems and sustain motivation. Whether you’re a teacher, RBT, or caregiver, this episode will sharpen your reinforcement game.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
We train school leaders to give feedback to learners—but what about their staff? In this episode of The Behavioral Brief, we explore five evidence-informed types of feedback every leader should use with adults: immediate, behavior-specific, reinforcing, corrective, and reflective. Drawing from principles of Applied Behavior Analysis, we show how effective feedback isn’t just about evaluation—it’s about shaping performance, increasing morale, and building a culture of excellence. While the examples come from education, these feedback practices apply across all professional settings where leadership and human behavior intersect.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Escalation doesn’t happen out of nowhere—it follows patterns. In this episode of The Behavioral Brief, we break down four key behavioral indicators that signal when a learner may be moving toward crisis: increased baseline behavior, emergence of new behaviors, intensifying responses, and physical signs of distress. Grounded in Applied Behavior Analysis, these markers give practitioners clear targets for timely, effective intervention. Whether you're working in a classroom, clinic, home, or residential setting, this episode offers a practical framework for recognizing early warning signs and stepping in before situations spiral.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Facilities that report restraint data with integrity are often punished—through sanctions, scrutiny, or reduced funding. The result? Underreporting, distrust, and lost opportunities for real progress. In this episode of The Behavioral Brief, we unpack how current systems disincentivize honest reporting and reinforce avoidance. We then outline a behaviorally sound alternative: reinforcing transparency, funding prevention-first systems, and shifting oversight from compliance-driven to competence-driven. While the focus is education and treatment facilities, the principles apply to any system where leadership, performance, and accountability intersect.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Burnout isn’t just a staffing issue—it’s a systems issue. In this episode of The Behavioral Brief, we explore how five behaviorally grounded strategies helped one organization reverse burnout, reduce restraint use, and reestablish a culture of competence and care. From fluency-based training to reinforcement systems and peer support, we break down what actually works to improve morale and reduce turnover. While the setting is human services, the principles apply across schools, clinics, hospitals, and workplaces—anywhere people are under pressure and performance matters.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Crisis doesn’t start with the crisis—it starts with what systems fail to prevent. In this episode of The Behavioral Brief, we unpack how to design a classroom that resists behavioral escalation by applying core principles of Applied Behavior Analysis. From environmental structure and reinforcement to de-escalation and reintegration, we walk through the practices that build safe, supportive learning environments. While the focus is education, these strategies generalize across clinical, home, and community settings—anywhere people are trying to teach, support, and protect human behavior. If you’re managing behavior in any high stakes setting, this episode shows you how to shift from reactive to preventive.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Strong relationships aren’t extra—they’re essential. In this episode of The Behavioral Brief, we examine how behavior science supports the role of meaningful teacher-learner relationships in shaping engagement, cooperation, and learning outcomes. We break down five practical strategies—presence, communication, expectations, recognition, and empathy—and explain how each one functions behaviorally to influence performance. While the setting is education, these principles apply just as effectively in homes, clinics, workplaces, and community programs. If you support human behavior, this episode will show you how to do it better—by starting with connection.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Many organizations invest in crisis management training—but when incidents rise, staff burn out, and interventions fail under pressure, it’s time to ask: is your system working? In this episode of The Behavioral Brief, we explore the gap between competency and fluency, unpack key red flags that signal it’s time to reassess, and break down what effective crisis management systems actually look like. Rooted in behavioral science, this episode gives leaders and practitioners a roadmap for identifying outdated approaches and replacing them with systems built on fluency, prevention, and practical performance.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Restraint reduction is necessary—but without a prevention-first system, hands-off policies can backfire. In this episode of The Behavioral Brief, we unpack the unintended consequences of poorly implemented restraint-reduction efforts, including overmedication, exclusion, staff burnout, and data manipulation. Using the science of behavior, we explore how organizations can replace reactive models with proactive, sustainable systems rooted in dignity, safety, and skill development. If your team is serious about reducing crises without compromising care, this episode offers a function-based roadmap for lasting change.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Certification Programs
Description:
Build the skills required to prevent escalation, de-escalate effectively, and support safe reintegration—without physical intervention. The PCM Associate Certification is designed for roles focused on early identification, verbal de-escalation, and post-crisis stabilization, emphasizing judgment, communication, and consistency in everyday and emerging situations. This certification emphasizes prevention-first practice, applied de-escalation, and real-world decision-making, ensuring Associates operate confidently within clearly defined, non-physical scope while supporting safety and dignity for all involved.
Description:
Key Objectives:
Associate Capabilities:
Scope of Practice Clarification:
Includes: Prevention, de-escalation, and reintegration strategies
Excludes: All physical interventions, including personal safety, transportation, and immobilization techniques
Ideal For:
Credential:
PCM Associate Certification
Format:
Online asynchronous
Continuing Education Units (CEUs)
Description:
Most feedback in classrooms is either too vague to be useful or too critical to be effective. In this episode of The Behavioral Brief, we strip feedback down to its behavioral function—what it strengthens, what it weakens, and how to make it work. Drawing on core principles of Applied Behavior Analysis, we break down five evidence-based feedback strategies that increase engagement, improve performance, and promote learner ownership. Whether you're working with learners, staff, or clients, if your feedback isn't shaping behavior, it's wasting time.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Many educators unknowingly teach dependence instead of independence. In this episode of The Behavioral Brief, we explore how to explicitly teach self-management—a critical, yet often overlooked skill. Drawing from behavior analytic principles, we unpack five practical strategies that transfer stimulus control from adult prompts to the learner’s own responding. Whether you work in schools, clinics, or homes, this conversation offers actionable tools to help individuals plan, persist, reflect, and own their behavior.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Podcast - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
Behavior analysts and educators frequently use token economies to increase engagement and appropriate behavior, yet many systems fail due to poor design, inconsistent implementation, or an overreliance on punishment. This course reframes token economies as intentional reinforcement systems, grounded in applied behavior analysis and designed to bridge delays to meaningful reinforcement. Participants will learn how to design, implement, and evaluate token systems by defining target behaviors, selecting effective reinforcers, and addressing common breakdowns such as staff response effort and system drift. The course concludes with practical strategies for fading, generalization, and building sustainable systems that work across clinical, school, and home settings.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Webinar - Asynchronous, Online
Continuing Education Units (CEUs)
Description:
This training reviews the role of effective crisis management and accurate programming data collection in supporting individuals with developmental disabilities. Participants will examine evidence-based crisis prevention and de-escalation strategies, ethical and legal considerations, and methods for collecting and analyzing behavioral / program data to inform treatment decisions.
Description:
Key Objectives:
Ideal For:
Credits:
2 General CEUs
Format:
Webinar - Asynchronous, Online
Certification Programs
Description:
Extend your impact. Build the expertise to train others. The EDBT Instructor Certification develops fluency across seven core Behavior Tools and equips professionals to deliver EDBT training with fidelity—reducing escalation early, strengthening relationships, and building prevention-first culture across teams and settings.
Description:
Key Objectives:
Standard EDBT Capabilities (All Levels):
Ideal For:
Credential:
EDBT Instructor Certification
Format:
Online, Asynchronous
Certification Programs
Description:
Deepen your practice. Develop fluency across seven core Behavior Tools and apply prevention and de-escalation strategies immediately in your role and setting. This certification blends flexible online learning with live, scenario-based practice—ensuring participants can apply tools confidently and consistently in real-world situations.
Description:
Key Objectives:
Standard EDBT Capabilities (All Levels):
Level-Specific Authorization
Practitioner: Authorized to apply the Everyday Behavior Tools™ confidently and consistently within the defined role and setting
Ideal For:
Credential:
EDBT Practitioner Certification
Format:
Online, Asynchronous, Live Virtual
Certification Programs
Description:
Develop the skills required to teach, evaluate, and certify others in crisis prevention, de-escalation, and proportionate response with consistency and precision. The PCM Instructor Certification prepares instructors to deliver Pivot curriculum with fidelity—ensuring training is safe, effective, and aligned with evidence-based, dignity-centered standards. This certification emphasizes instructional fluency, performance-based evaluation, and quality control, equipping instructors to uphold certification standards across diverse learners, environments, and risk levels.
Description:
Key Objectives:
Standard Instructor Capabilities (All Levels):
Level-Specific Instructional Authorization:
Core: Authorized to teach and certify Personal Safety, Transportation, and Vertical Immobilization skills within PCM
Advanced: All Core authorizations, plus authority to teach and certify Supine and Prone Immobilization techniques
Ideal For:
Credential:
PCM Instructor Core or Advanced Certification
Format:
Online asynchronous with in-person skill lab
Continuing Education Units (CEUs)
Description:
Educators and behavior analysts often experience exhaustion not from lack of skill, but from systems that rely on constant adult prompting, reflecting a breakdown in stimulus control rather than a lack of student ability. This session reframes self-management as a deliberately designed outcome, showing how control can be transferred from adult prompts to environmental cues and ultimately to the learner. Participants will learn five practical, classroom-ready procedures that build self-monitoring, rule-governed behavior, and contact with natural contingencies. The course also extends these principles to analyst self-management, emphasizing sustainable, values-aligned system design that promotes lasting independence for both learners and professionals.
Description:
Key Objectives:
Ideal For:
Credits:
1 General CEU
Format:
Webinar - Asynchronous, Online
Special Topics Courses
Description:
A trauma-informed care course designed to deepen understanding of how trauma affects behavior, communication, and regulation. Learners gain practical tools to create psychologically safe environments and respond to stress-related behaviors with compassion and structure.
Description:
Key Objectives:
Ideal For:
Credential:
Completion Certificate
Format:
Online, Asynchronous
Special Topics Courses
Description:
Organizational Readiness for Crisis Management is a dynamic leadership workshop that equips administrators, supervisors, and clinical or educational leaders to implement and sustain a proactive crisis-management system within their organizations. Through facilitated discussion, case studies, and readiness assessments, participants learn how to align policy, training, and practice with the Pivot framework to create safer, more resilient environments.
Description:
Key Objectives:
Ideal For:
Credential:
Completion Certificate
Format:
Online, Asynchronous
Certification Programs
Description:
Build your foundation. Translate behavioral science into practical, easy-to-apply strategies that promote safety, engagement, and connection in day-to-day interactions. Participants learn to understand the "why" behind behavior, respond with empathy and structure, and implement proactive approaches that reduce escalation before it begins—without physical intervention.
Description:
Key Objectives:
Standard EDBT Capabilities (All Levels):
Level-Specific Authorization
Associate: Authorized to apply the Everyday Behavior Tools™ confidently and consistently within the defined role and setting
Ideal For:
Credential:
EDBT Associate Certification
Format:
Online, Asynchronous
Behavior Tools Series
Description:
This version of Behavior Tools equips parents, guardians, and foster caregivers with the skills to support children through behavioral challenges at home. Using real-world family examples, the course emphasizes connection, consistency, and calm as the foundation for behavior change.
Description:
Key Objectives:
Ideal For:
Credential:
Completion Certificate
Format:
Online, Asynchronous
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